Lost CPR Card? We’ll show you how to get a new one in three easy steps

Updated 2023-08-10

We often hear from people looking for their lost CPR certificate.  Fortunately there are some easy steps you can take to find your last card.  If you aren’t able to locate it through the below options, you’ll need to contact the Training Center or instructor who taught your course.

  1. Don’t panic. It will be okay. Worst things have happened in your life.
  2. Remember some details. Where did you take your class? Most likely it was with the American Heart Association. BLS cards look like the ones in the photo above. Some other training providers include the American Red Cross and the American Safety and Health Institute. If you had an American Heart Association card, try to recall if you downloaded and printed it from online or if it was handed or mailed to you by your instructor.
  3. Get a replacement:
    • If you received your card online, it was most likely an American Heart Association eCard. These can be easily reprinted by going to https://Heart.org/mycards
    • If your card was in print, only the issuing American Heart Association Training Center can reissue your card.
    • If you took your class at a Code One Training Center, you can easily Contact Us and we can email you a link to your eCard within 1-2 business days.
    • If you didn’t take your course with Code One, a listing of all AHA training centers is here.  We can only access AHA eCards for learners who took their course at Code One.

We hope this information helps you obtain a replacement CPR card!

16 thoughts on “Lost CPR Card? We’ll show you how to get a new one in three easy steps”

  1. Laura Marie Kahr

    Class taken in November 2020 around the 16th Hands on done in Billie Carrolls Care Home then modules done online to complete training

    1. Hi Laura, You can check the AHA eCard website to see see if the card is posted there: https://heart.org/mycards
      If not, you’ll need to reach out to the instructor that taught your class to request they issue your card. Unfortunately there haven’t been any Code One instructors who have done a class at that location so we wouldn’t be able to look it up for you.

    1. Hi Leah,

      You can check the AHA eCard website to see see if the card is posted there: https://heart.org/mycards
      If not, you’ll need to reach out to the instructor that taught your class to request they issue your card. Unfortunately there haven’t been any Code One instructors who have done a class at that location so we wouldn’t be able to look it up for you – we only have access to certifications from courses our team teaches.

    1. Hi Angel, You can check the AHA website for the eCard here: https://heart.org/mycards

      If it’s not posted there, you’ll need to reach out to the instructor you took the course with. I don’t see your name in our roster unfortunately so we won’t have access to it.

    1. You can check the AHA eCard website to see see if the card is posted there: https://heart.org/mycards
      If not, you’ll need to reach out to the instructor that taught your class to request they issue your card. Unfortunately we don’t have a record of you taking the course at Code One and we only have access to certifications from courses our team teaches.

    1. Hi Ross, it doesn’t appear that you took your course at a Code One Training Center so we unfortunately won’t have access to your class records. You can try to look up the card through the AHA website (https://heart.org/mycards) or contact the Training Center/Instructor who taught your class.

    1. Hi Eric, You can try checking the AHA My Cards website: https://heart.org/mycards – if it’s not there, you’ll need to contact the instructor who taught your class. I checked our records and see that you didn’t attend training with us at Code One.

  2. My name is [redacted] class taken May 30 2022 at Adventist Health Hospital in Reedley California. I no longer work for
    Adventist so my work email is closed. It was [redacted]. I was issued one in 2020 but it had expired and so I know I took it last summer to renew. Could have been June 30 2022

    1. Thanks for reaching out – please follow the steps that are included in the article to check the AHA system for your eCard. If unsuccessful, you’ll need to contact the hospital or instructor who did your training. We’re not affiliated with Adventist Health Hospital so we wouldn’t have a record of your training.

    1. Thanks for reaching out – please follow the steps that are included in the article to check the AHA system for your eCard. If unsuccessful, you’ll need to contact the hospital or instructor who did your training.

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