Careers at Code One

Code One Training Solutions is seeking a highly motivated individual to serve full-time as a BEACON Skills Instructor.

We are a nurse-owned company that innovates and optimizes the CPR training experience. Established in 2007, Code One Training Solutions is headquartered in Roanoke, VA with remote staff nationwide and 60 physical locations across the eastern US. 

Our BEACON Program is CPR training reinvented –  it is designed for learners who need flexibility and convenience, and who care about the quality of CPR training they receive and ultimately provide. BEACON is a unique combination of the American Heart Association’s online, self-paced learning coupled with an in-person skills verification on the innovative RQI 1STOP® skills testing station with remote instructor monitoring. 

Position Summary:

Use your exemplary communication skills to guide clients through the skills component of their First Aid and CPR training.  Learners using our BEACON platform are connected remotely via video conference.  BEACON Skills Instructors control the high-fidelity manikins that learners interact with to validate their skills performance.

Advanced Life Support trained instructors coach learners through ACLS and PALS algorithms and megacode practice sessions.

Applicants must be personable, trustworthy, professional, and tech-savvy. You should have a keen interest in providing an exceptional client experience. We are offering part-time (20 hours/week) and full-time (40 hours/week) positions with hours between 8am-8pm EST, Monday through Saturday.  Remote work opportunities are available for this position.  We are able to be flexible with school/childcare schedules with adequate notice.

Required Minimum Qualifications:

• Abide by all American Heart Association and company protocols
• Comfort with technology; ability to learn troubleshooting for computers, internet issues
• Dedicated team-player, participation in communications among teammates
• Maintain professional appearance and quiet professional space for phone and video calls 
• Excellent communication skills
• Must be responsible, punctual and able to work independently
• Must be able to attend scheduled training and professional development sessions
• Maintain a quiet workspace free of background noise and distractions
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Sensitivity to and understanding of diverse socioeconomic, cultural, disability, and ethnic backgrounds

Desired Qualifications:

• Physical proximity to one of our 55 training sites for employee training on our equipment and technology 
• Prior or current certification in American Heart Association BLS (or recognized equivalent)
• Current ACLS/PALS Provider certificates for Advanced Life Support position applicants
• Relevant experience as a healthcare provider

Compensation:

This position is full-time at 40 hours/week.  BEACON Skills Instructors start at $20/hour plus health, dental, 401k benefits and paid time off (PTO) for full-time teammates.  

Code One Training Solutions is an Equal Opportunity Employer

Code One Training Solutions is seeking a highly motivated individual to serve full-time as a Client Solutions Specialist.

We are a nurse-owned company that innovates and optimizes the CPR training experience. Established in 2007, Code One Training Solutions is headquartered in Roanoke, VA with remote staff nationwide and 55 physical locations across the eastern US. 

Our BEACON Program is CPR training reinvented –  it is designed for learners who need flexibility and convenience, and who care about the quality of CPR training they receive and ultimately provide. BEACON is a unique combination of the American Heart Association’s online, self-paced learning coupled with an in-person skills verification on the innovative RQI 1STOP® skills testing station with remote instructor monitoring.  

Position Summary:

Use your exemplary customer service skills to guide clients through the process of selecting the right course, assist in navigating online training, and scheduling appointments for hands-on skills testing.  You’ll engage with clients from around the country through online chat, email, phones and video conference.  Client Solutions Teammates support each other and our team of instructors in their daily delivery of courses and skills appointments. 

Applicants must be personable, trustworthy, professional, and tech-savvy. You should have a keen interest in providing an exceptional client experience. We are offering part-time (20 hours/week) and full-time (40 hours/week) positions with hours between 8am-5pm EST.  Remote work opportunities are available for this position.  We are able to be moderately flexible with school/childcare schedules with adequate notice.

Required Minimum Qualifications:

• Abide by all American Heart Association and company protocols
• Comfort with technology; ability to learn troubleshooting for computers, internet issues
• Dedicated team-player, participation in communications among teammates
• Maintain professional appearance and quiet professional space for phone and video calls 
• Excellent communication skills
• Must be responsible, punctual and able to work independently
• Must be able to attend scheduled training and professional development sessions
• Maintain a quiet workspace free of background noise and distractions
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Sensitivity to and understanding of diverse socioeconomic, cultural, disability, and ethnic backgrounds

Desired Qualifications:

• Physical proximity to one of our 50 training sites for employee training on our equipment and technology 

Compensation:

This position is full-time at 40 hours/week.  Client Solutions Specialists start at $18/hour plus health, dental, 401k benefits and paid time off (PTO) for full-time teammates.  

Code One Training Solutions is an Equal Opportunity Employer