Have you ever misplaced that initial printout you made of your BLS card? Or have you ever thought to yourself- Where is my ACLS card? Well fear not, there’s a few ways you can retrieve that vital proof of those American Heart Association certification(s) you’ve worked hard for.
The Training Center or TC is the key. It is the responsibility of the American Heart Association (AHA) Training Center or (TC) where you received your AHA course training to issue a duplicate card if a card is lost, destroyed or otherwise becomes unusable. All requests for duplicate or replacement cards must be submitted directly to the Training Center that issued the original card. A Training Center may charge a fee for reissuing a card.1 But the process may be even easier as we’ll discuss next.
The TC will be able to confirm if you were issued a printed card or an electronic card (eCard). In most cases, the following guidelines apply- ACLS and BLS Provider Cards will be eCards only if issued after 12/31/2020; PALS Provider Cards are eCards only if issued after 1/31/2021. All instructor cards for the above are eCards only if the issue date is after 1/31/2021.2
If you received a physical, printed card, even if it was by mail or in person, first contact the training center that conducted the class. The Training Center that conducted the course is responsible for issuing the original card and any duplicates2, so your first step should be to contact that TC. If you can’t remember the TC’s information, no problem. In the figure below, the AHA has you covered with the following tips:
Electronic Cards (eCards)
With the advent of electronic cards (eCards), accessing your certifications has become much easier. You can do so in the comfort of your own home and in most cases, nearly instantly. In person class Ecards are issued via an email sent to you with a link to claim the card after successful class completion. Now I’ll admit, I was a skeptic when eCards first came out. But I’ve done a complete 180° turn. From both the instructor’s and the student’s perspective, having that immediate issuance is fantastic.
Check your emails for messages from: Noemail@example.com or eCards@heart.org. Be sure to check your spam or junk email folder if the email isn’t in your inbox shortly after your class is completed.3
If you or another party lost/misplaced your eCard, no problem! Here’s an easy fix: Go to https://ecards.heart.org/student/myecards?pid=ahaecard.employerStudentSearch.
Click on the student tab, then complete the necessary fields. Once you’ve done that, click on SEARCH. If you entered all your information correctly & the AHA finds a match, you’ll be brought to a page called “My eCards”. Follow the directions there to claim your card (if not previously done), and print it out. Here’s a good tip- save all of your certification cards as a PDF file or files; then on to your cloud drive. That way if anyone needs a copy of any or all of your cards, just pull out your smartphone & you can send your ecard to whoever you wish.
If you received your certification through RQI as part of Code 1’s BEACON program, it’s even easier to get another copy of your certification card. Here are the steps:
- Log into your account at http://moodle.code1web.com/
- On the right-hand column, click on My Courses then (COURSE NAME)
- Click on Launch (COURSE NAME) Online Course (make sure your browser is set to allow pop-ups)
- The RQI 1Stop window will then open, click on View eCard & print or save as needed.
Having all of your certifications up to date & the proof that goes along with them can make a big difference. Think about that new job that you’re applying for; you want to be ahead of every other candidate out there. If I’m a recruiter, and I’m looking at two equally qualified candidates (yourself and someone else) where you have all of your certifications in order and the other candidate does not, it’s you that I’m calling to congratulate.
- American Heart Association. (n.d.). Lost your AHA Completion Card? Cpr.Heart.Org. Retrieved November 27, 2021, from https://cpr.heart.org/en/resources/faqs/lost-your-aha-completion-card
- American Heart Association. (2021, February). Emergency Cardiovascular Care Course Card Reference Guide. https://cpr.heart.org/-/media/CPR-Files/Resources/Course-Card-Information/KJ0916_ECC_CCRG_221_secured.pdf
The American Heart Association. (n.d.). How to Claim and View your AHA eCard. Cpr.Heart.Org. Retrieved November 30, 2021, from https://cpr.heart.org/en/resources/faqs/how-to-claim-and-view-your-aha-ecard